Property Management Serving: Holden Beach, Ocean Isle Beach and Sunset Beach.
What You Can Expect
Owners Portal Access
Personal owners portal with calendar access, ability to book personal stays, and ability to view monthly statements via Kigo Owners Portal
Day-To-Day
- Addressing all renters questions and concerns
- Enforcing terms of the lease and rental agreements
- Supervision on staff and vendors
- Planning weekly/daily schedules and assignments
- Coordinating schedules with maintenance, cleaning, vendors, and inspectors
Marketing & Advertising
- Professional photography, feature property video.
- Individual Property Listing on Stellar Beach Website
- Individual property listing and management on large booking sites such as VRBO
- Easy online inquiry submittals with 6 hour response rates
- Seasonal Specials and placements on special offers page
- Social Media Presence and community engagement
- Regular e-mail communications with up-to-date information
- Rented.com Professional Revenue Management Company adjusting rates weekly
Reservations
- Full-Time Reservations Manager
- Maintaining 12-hour response time to inquiries
- Implementing renter screening to meet age requirements
- Accepting all major credit cards and checks
- Negotiating rates and implementing specials
- Mandating property protection plans and offering insurance
- Updating informative welcome book for renters
Maintenance
- Full-Time Property Mananger
- Maintenance coordination with needed vendors
- Providing assistance to owner with projects and vendors
- Home inspections
- Regular Maintenance
- Filter, Battery and Light Bulb Changes
- Storm Preparation
Housekeeping
- Third Party local trusted Cleaning Companies
- Providing bed and bath linens for all rentals
- Providing toiletries for the beginning of guests stays (Hand Soap, Toilet Paper, Paper Towels, Coffee)
- Call Backs for any cleaning concerns
Accounting
- Complete Record Keeping
- Monthly and year end statements
- Tenants and owner deposits held in trust
- Fees are 100% tax deductible
Chat with us about property management
We are excited about the opportunity to work with you and represent your property. Please fill out our contact form and a team member will be in touch.