We are a boutique Property Management company serving Holden Beach, Sunset Beach, and Ocean Isle, NC.

Our small size combined with our dedication to service help create genuine relationships with our guests and homeowners alike.

What You Can Expect

Owners Portal Access

Personal owners portal with calendar access, ability to book personal stays, and ability to view monthly statements via Kigo Owners Portal

Day-To-Day

  • Addressing all renters questions and concerns
  • Enforcing terms of the lease and rental agreements
  • Supervision on staff and vendors
  • Planning weekly/daily schedules and assignments
  • Coordinating schedules with maintenance, cleaning, vendors, and inspectors

Marketing & Advertising

  • Professional photography, feature property video.
  • Individual Property Listing on Stellar Beach Website
  • Individual Property Listing on 4 Largest Booking Sites (Airbnb, VRBO, Booking.com, Expedia)
  • Easy online inquiry submittals with 12 hour response rates
  • Seasonal Specials and placements on special offers page
  • Social Media Presence and community engagement
  • Regular e-mail communications via Constant Contact
  • Rented.com Revenue Management Company adjusting rates weekly

Reservations

  • Full-Time Reservations Manager
  • Maintaining 12-hour response time to inquiries
  • Implementing renter screening to meet age requirements
  • Accepting all major credit cards and checks
  • Negotiating rates and implementing specials
  • Mandating property protection plans and offering insurance
  • Updating informative welcome book for renters

Maintenance

  • Full-Time Maintenance Technician
  • Maintenance coordination with needed vendors
  • Providing assistance to owner with projects and vendors
  • Weekly home inspections
  • Regular Maintenance
  • Filter and Light Bulb changes
  • Storm Preparation

Housekeeping

  • Third Party local trusted Cleaning Companies
  • Providing bed and bath linens for all rentals
  • Providing toiletries for the beginning of guests stays (Hand Soap, Toilet Paper, Paper Towels, Coffee)
  • Call Backs for any cleaning concerns

Accounting

  • Complete Record Keeping
  • Monthly and year end statements
  • Tenants and owner deposits held in trust
  • Fees are 100% tax deductible

Contact Us

We are excited about the opportunity to work with you and represent your property. Please fill out our contact form and a team member will be in touch.

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